Cabot Small Cap Confidential 243

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Article Excerpt

THE BIG IDEA Back in the late 1800s if you called a company for information you were routed through a telephone exchange and were able to speak with a person that could help. The last switchboard operator for a hand-crank phone, Susan Glines, walked away from her post in 1983. By 1991 the battery-powered switchboards […]

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